Terms of Service & Stay

1 Booking Agreement & Guest Age Policy

By completing a room reservation, checking in, or utilizing any services provided by Tees Continental Hotel & Suites ("the Hotel"), you agree to abide by these Terms of Service. The registered primary guest must be at least 18 years of age (or 21 years where required by local statute) and present a valid government-issued photographic ID (Passport, National ID, or Driver's License) along with a matching credit or debit card upon check-in.

2 Reservations, Guarantee & Payment Pre-Authorization

All reservations require a valid credit/debit card guarantee at the time of booking. Upon check-in, the Hotel will pre-authorize your credit card for the full room rate and taxes, plus a standard security deposit of $100.00 per night for incidental charges (mini-bar, room service, spa treatments). Any unused incidental hold is released immediately upon checkout.

3 Check-In, Check-Out & Luggage Storage

Complimentary secured luggage storage is available at the Concierge Desk for early arrivals and late departures.

4 Cancellation, Modifications & No-Show Policy

• Standard Flexible Rates: Free cancellation or modification up to 48 hours prior to 2:00 PM of the scheduled arrival date.
• Late Cancellations: Cancellations made within 48 hours of check-in will be charged the equivalent of the first night's room rate plus tax.
• No-Shows: Failure to arrive without notice results in forfeiture of the first night's deposit and automatic cancellation of subsequent nights.
• Non-Refundable Promotional Bookings: Advance purchase or special seasonal packages are strictly non-refundable and non-changeable.

5 100% Smoke-Free Property & Damage Fees

Tees Continental is a strictly 100% smoke-free property. Smoking of cigarettes, cigars, electronic vaporizers (e-cigarettes), shisha, or any substance is prohibited inside all guest rooms, balconies, hallways, and indoor public venues.

6 Quiet Hours, Conduct & House Rules

To ensure serene relaxation for all guests, quiet hours are observed from 10:00 PM to 7:00 AM daily. Excessive noise, unauthorized parties, commercial photography without hotel management approval, or disruptive behavior may result in immediate eviction without refund. Unregistered overnight guests are not permitted.

7 Valet, Parking & Personal Valuables

All guest suites are equipped with digital electronic in-room safes. In accordance with standard statutory innkeeper liability laws, the Hotel is not liable for loss or damage to cash, jewelry, luxury watches, electronics, or personal valuables not deposited in the front desk main safety deposit vault. Vehicles parked in valet or guest underground parking are parked at the vehicle owner's sole risk.